Notice of Security Incident
April 17, 2023 – On November 14, 2022, Atlas Real Estate Group, LLC (“Atlas”) learned that an unauthorized individual gained access to a Dropbox account. Atlas immediately took steps to secure the account and began an investigation, which included working with third-party specialists. The investigation identified that certain information contained within the Dropbox account was at risk of unauthorized access. Upon discovery, Atlas initiated a thorough review of the contents of the Dropbox account to determine the type of information contained within and to whom it relates. This thorough review was completed on February 3, 2023, and Atlas immediately worked to obtain sufficient contact information to provide individuals with notification. The type of information potentially impacted varied by individual but may have included name and the following: financial account information, date of birth, Social Security number, medical information, health insurance information, and/or driver’s license/state identification number.
Atlas has taken the steps necessary to address the incident, including implementing additional technical safeguards. At this time, Atlas has no evidence of any actual or attempted misuse of information by any third-party. However, in an abundance of caution, Atlas has notified potentially affected individuals and is offering free credit monitoring and identity protection services. To obtain more information about this incident or enroll in services being offered, individuals can contact the dedicated assistance line at 1-888-862-4742, Monday through Friday, from 7 a.m. to 7 p.m. Mountain Time.
We also are providing the below information regarding steps individuals can take to protect their information:
Monitor Your Accounts
Although we have no evidence of actual misuse of information, we encourage individuals to remain vigilant against incidents of identity theft and fraud by reviewing your credit reports/account statements for suspicious activity and to detect errors. Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus, TransUnion, Experian and Equifax. To order your free credit report, visit www.annualcreditreport.com or call 1-877-322-8228.
You have the right to place an initial or extended fraud alert on a credit file at no cost. If you are a victim of identity theft, you are entitled to an extended fraud alert lasting seven years. As an alternative to a fraud alert, you have the right to place a credit freeze on a credit report. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:
| TransUnion 1-800-680-7289 www.transunion.com TransUnion Fraud Alert P.O. Box 2000 Chester, PA 19016-2000 TransUnion Credit Freeze P.O. Box 160 Woodlyn, PA 19094 | Experian 1-888-397-3742 www.experian.com Experian Fraud Alert P.O. Box 9554 Allen, TX 75013 Experian Credit Freeze P.O. Box 9554 Allen, TX 75013 | Equifax 1-888-298-0045 www.equifax.com Equifax Fraud Alert P.O. Box 105069 Atlanta, GA 30348-5069 Equifax Credit Freeze P.O. Box 105788 Atlanta, GA 30348-5788 |
Additional Information
You can further educate yourself regarding identity theft, fraud alerts, credit freezes and the steps you can take to protect your personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or your state Attorney General. The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. Instances of known or suspected identity theft should also be reported to law enforcement, your state Attorney General, and the FTC. This notice has not been delayed by law enforcement.